FAQs

Need Help?

Questions about jewelry orders, shipping, or returns? Our U.S.-based support team is here to help.

Email: info@enaron.com
Phone: +1 (512) 900-3080
Hours: Mon–Fri, 9:00 AM – 5:00 PM (CT)
Response time: 24–48 business hours

Policies:
Shipping Policy
Refund Policy
Privacy Policy
Terms of Service

Shipping & Delivery

Do you ship internationally?

How long does delivery take?

Do you charge for shipping?

Which carriers do you use?

How do I track my order?

Returns & Refunds

What is your return policy?

How long do refunds take?

What if I receive a damaged or wrong item?

Can I exchange an item?

Orders & Payments

What payment methods do you accept?

When will my card be charged?

Is my payment information secure?

Can I cancel or change my order?

Do I need an account to order?

Products & Jewelry

What does Enaron sell?

Are product colors exact?

How do I choose the right size?